ar77 Privacy Policy

1. Introduction

This Privacy Policy applies to ar77.asia ("ar77", "we", "us", "the Platform") and governs the collection, processing, storage, and disclosure of personal data relating to users of the ar77 platform ("you", "User", "Player"). By registering an account or accessing ar77.asia, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

ar77 is committed to handling your personal data with transparency and care. We collect only the data necessary to operate the platform, verify your identity, process your PKR transactions, and deliver a safe, personalised experience for Pakistani players. We do not sell your personal data to third parties for marketing purposes.

2. Data Controller

For the purposes of applicable data protection law, ar77 is the data controller responsible for your personal data collected through ar77.asia. If you have any questions or concerns regarding the processing of your personal data, please contact us using the details in Section 14 of this Policy.

3. Personal Data We Collect

3.1 Registration Data

When you create an ar77 account, we collect your full legal name, Pakistani mobile number (03XX format), date of birth, and the password you choose. This information is required to establish your account, verify your age (18+ requirement), and enable ar77 login.

3.2 Identity Verification (KYC) Data

In compliance with our Know Your Customer obligations, ar77 collects copies of identity documents — your Pakistani CNIC (Computerised National Identity Card) or passport — when you make your first withdrawal request. This data is used exclusively for age verification, identity confirmation, and anti-money laundering compliance. We do not use KYC documents for marketing purposes.

3.3 Financial Transaction Data

ar77 collects data relating to all financial transactions conducted through your account, including deposits via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, USDT TRC20, Skrill, and Neteller; withdrawal requests; bonus credits and wagering activity; and transaction timestamps and amounts in PKR.

3.4 Gaming Activity Data

We collect records of your gaming and betting activity on ar77, including bets placed, games played, session duration, wagering amounts in PKR, and outcomes. This data is used to manage your account, process withdrawals, and monitor for responsible gaming indicators.

3.5 Technical and Device Data

ar77 automatically collects certain technical data when you access the platform, including your IP address, browser type and version, operating system, device identifiers, referring URLs, and session timestamps. This data is used for security monitoring, fraud prevention, and platform performance optimisation.

3.6 Communications Data

If you contact ar77 support via Live Chat or email ([email protected]), we retain records of those communications, including the content of messages and any attachments provided, to manage your enquiry and maintain a customer service record.

4. How We Use Your Personal Data

ar77 uses your personal data for the following purposes:

5. Legal Basis for Processing

ar77 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the ar77 User Agreement, including account management, transaction processing, and game delivery.
• Legal obligation: Processing required to comply with applicable anti-money laundering, age verification, and regulatory obligations.
• Legitimate interests: Processing for fraud prevention, security monitoring, platform improvement, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
• Consent: Processing for optional marketing communications, where you have given explicit consent. You may withdraw consent for marketing communications at any time by contacting [email protected].

6. Data Sharing and Disclosure

ar77 does not sell your personal data. We may share your data in the following limited circumstances:

6.1 Payment Processors

ar77 shares necessary transaction data with payment processors including JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, USDT network operators, Skrill, and Neteller for the purpose of processing your PKR deposits and withdrawals. These processors are contractually bound to handle your data in accordance with applicable data protection standards.

6.2 Game Suppliers

ar77 shares the minimum necessary data with licensed game suppliers (including live dealer studio operators such as Evolution Gaming and Pragmatic Play Live) to provide the games you play. Game suppliers process data under their own data protection frameworks and are contractually bound to protect your information.

6.3 Legal and Regulatory Disclosure

ar77 may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required by applicable law, a valid legal order, or to protect ar77's legal rights and those of its users.

6.4 Anti-Fraud and Security Services

ar77 may share data with specialist anti-fraud and identity verification service providers operating under strict data processing agreements for the purpose of fraud detection and account security.

7. Cookies and Tracking Technologies

ar77 uses cookies and similar tracking technologies on ar77.asia to maintain your logged-in session, remember your preferences, analyse platform usage, and support security features. The following cookie categories are used:

• Strictly necessary cookies: Required for ar77 login sessions and core platform functionality. Cannot be disabled.
• Performance cookies: Collect anonymised data on how Users interact with ar77.asia to help us improve the platform experience for Pakistani players.
• Functional cookies: Store your preferences such as language settings and game display options.

You may manage non-essential cookies through your browser settings. Disabling strictly necessary cookies will impair ar77 login functionality and your ability to use the platform.

8. Data Retention

ar77 retains your personal data for as long as your account remains active and for such additional period as is required to comply with legal, regulatory, and anti-money laundering obligations. Specifically:

• Account and registration data: retained for the duration of account activity plus a minimum of 5 years following account closure.
• KYC identity documents: retained for a minimum of 5 years from the date of verification, in compliance with applicable anti-money laundering requirements.
• Financial transaction records: retained for a minimum of 5 years from the date of each transaction.
• Communications records: retained for 2 years from the date of the last communication in a support thread.

Upon expiry of applicable retention periods, ar77 will securely delete or anonymise your personal data.

9. Data Security

ar77 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and ar77.asia.
• Secure hashing of passwords — ar77 does not store passwords in plaintext.
• Access controls limiting personal data access to authorised ar77 personnel with a legitimate operational need.
• Regular security assessments and vulnerability testing of the ar77 platform infrastructure.
• Encrypted storage of KYC documents and financial records.

While ar77 takes extensive precautions, no online system can guarantee absolute security. If you become aware of any unauthorised access to your ar77 account, please notify support immediately via Live Chat at ar77.asia.

10. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by ar77:

• Right of access: You may request a copy of the personal data ar77 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data in your ar77 account.
• Right to erasure: You may request deletion of your personal data, subject to ar77's legal retention obligations and the requirements of anti-money laundering regulations.
• Right to restrict processing: You may request that ar77 restrict the processing of your personal data in certain circumstances.
• Right to data portability: You may request that ar77 provide your personal data in a structured, machine-readable format where technically feasible.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact ar77 at [email protected]. ar77 will respond to data rights requests within 30 days of receipt.

11. Children and Minors

ar77 does not knowingly collect personal data from individuals under 18 years of age. The ar77 platform is strictly for adults aged 18 and over. If ar77 becomes aware that personal data has been collected from a person under 18, that account will be immediately closed, all associated data will be deleted to the extent permitted by law, and any balance will be forfeited. If you believe a minor has registered on ar77, please notify us immediately at [email protected].

12. Third-Party Services

ar77.asia may contain references to third-party service providers such as game suppliers and payment processors. ar77 is not responsible for the privacy practices of third parties. We encourage Users to review the privacy policies of any third-party services they interact with in connection with their use of ar77.

13. Changes to This Privacy Policy

ar77 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered Users via the mobile number or account notification system associated with their ar77 account. The current version of this Privacy Policy will always be available at ar77.asia/privacy-policy. Continued use of the platform following notification of any amendment constitutes your acceptance of the updated Privacy Policy.

14. Contact

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ar77, please contact our support team:

• Live Chat: Available 24/7 at ar77.asia — average response under 5 minutes
• Email: [email protected] — response within 4 hours for registered Players

For data rights requests (access, erasure, rectification, portability), please include "Data Rights Request" in your email subject line along with your registered Pakistani mobile number to assist us in locating your account records.